Getting Started

Adding a Robot

Adding a Sidekick

Configure Notifications

Getting Started with Tend in.view™

​ ​How to Configure Fanuc User Alarms

Invitations, Registration & Login

Invite Users to an Account

Tend Virtual Sidekick Configuration

Product Updates

December 2017 Product Updates


Fanuc alarms occur at a future time

How to Troubleshoot the Sidekick

Robot Troubleshooting

Adding a Robot

Updated 9 months ago ​by James Gentes

Robots are central to how the Tend system operates. Once a robot is connected to a sidekick, machines can be added that the robot will tend, and jobs can be created that the robot will perform.

To add a robot to the system, navigate to the Manage page and click the 'Add Robot' button.

In order to add a robot, you'll need to know the IP address that's been assigned to it. The IP is found in different places depending on the type of robot:

  • Universal Robots: Go to the Setup Network section of the pendant interface.
  • Rethink Robotics: Go to the Config page of FSM.
  • Fanuc: Go to the SETUP Host Comm TCP/IP section of the pendant interface.

If the robot does not come online, verify you can ping its IP address from your computer. If that works, verify the Sidekick is online and connected to the same network as the robot. Please contact us for further assistance.

Next Topic: Adding a Machine

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